Frequently Asked Questions

We serve Davis, Salt Lake, Utah, and Summit Counties — covering 47+ cities from Layton and Bountiful down to Provo and Orem, plus Park City and Heber. Check our Locations page for the full list.

Call or text us at (385) 228-2374, or fill out the form on our Quote page. We'll get back to you within 2 hours during business hours. Quotes are always free.

Nope. Most customers give us gate or yard access and we take care of everything while you're at work. We leave detailed notes after every visit so you know exactly what was done.

For weekly cleaning service, we can usually start within a few days. For emergency services like green pool recovery, we often do same-day or next-day visits.

Yes. We carry general liability insurance and operate as a registered LLC in Utah. We're happy to provide a certificate of insurance if you need one — just ask.

Absolutely. If we make a mistake, we'll come back and make it right — no extra charge, no questions asked. We stand behind every visit.

We recommend weekly cleaning during swimming season (May-September). During the off-season, bi-weekly is usually sufficient. Utah's cottonwood season in June makes weekly service especially important.

Every visit includes surface skimming, vacuuming, brushing walls and tile, emptying baskets, filter checks, water testing, and chemical adjustments. We also inspect your equipment and leave notes about anything we notice.

Absolutely — it's one of our specialties. Most green pools can be brought back to crystal clear in 1-3 days. Call us and we'll come assess it, usually same-day.

Yes. We assign dedicated technicians to routes so you get the same person every visit. They learn your pool's quirks, notice changes early, and deliver more consistent results than rotating techs.

Every 3-4 months is the standard recommendation. If you use it heavily or have trouble keeping the water balanced, we may suggest more frequent changes.

All of them — Jacuzzi, Hot Spring, Sundance, Bullfrog, Caldera, Master Spas, and more. If it holds hot water, we can take care of it.

Cloudy water usually means the chemistry is off, the filter needs cleaning, or there's biofilm buildup in the plumbing. We'll diagnose the exact cause and fix it — it's usually a quick fix.

Every pool is different, so we provide custom quotes based on your pool size, condition, and location. We'll come take a look for free and give you an honest price — no surprises, no hidden fees.

Never. Quotes and estimates are always free. We'll come look at your pool or hot tub and tell you exactly what it needs and what it costs — no obligation.

We accept credit cards, debit cards, checks, Venmo, and Zelle. Monthly service plans are billed at the beginning of each month.

Yes. Our service includes all standard chemicals needed to keep your water balanced — chlorine, acid, alkalinity adjusters, and more. You don't need to buy anything separately.

No contracts. You can cancel anytime with no fees or penalties. We keep our customers by doing good work, not by locking them in.

In Utah, we recommend closing between late September and mid-October. Book early — it's our busiest time of year for seasonal services.

Absolutely — that's one of the best parts of owning a hot tub in Utah! We help maintain your spa year-round so it's always ready for those cold winter soaks.

Yes. Utah has some of the hardest water in the country, which leads to calcium buildup and scaling. We monitor calcium hardness levels and adjust your chemistry accordingly to prevent damage.

From mid-June through early July, cottonwood trees drop fluffy white seeds that blanket everything — including pools. They clog skimmer baskets fast, sometimes within a single day. Areas like Bountiful, Holladay, and Millcreek get hit especially hard. We recommend weekly service at minimum during this period.

Most Utah pool owners open between late April and mid-May, once overnight temperatures consistently stay above 50 degrees. Opening too early means fighting algae in cool water; waiting too long means more cleanup. We handle the full opening — removing the cover, reconnecting equipment, filling, and balancing chemistry.